Sugar Mill hotel | Hotel in West End

| 9.6 (75 Reviews) |  1 Bathroom
West End Hotel | Sugar Mill hotel

Hotel in West End

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 3 bars/lounges, a beach bar, and a coffee shop/cafe are onsite.
sugar mill hotel offers 12 air-conditioned accommodations with laptop-compatible safes and espresso makers Rooms open to balconies. Accommodations offer separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

guests can surf the web using the complimentary wireless internet access (speed: 25+ mbps) Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.


recreational amenities at the hotel include an outdoor pool.

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main street, West End, British Virgin Islands

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • SoapSoap
  • ShampooShampoo
  • BathrobesBathrobes
  • TowelsTowels
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • Rainfall showerheadRainfall showerhead
  • Toilet paperToilet paper
  • Hair dryerHair dryer
BedroomBedroom
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Separate sitting areaSeparate sitting area
  • Free local callsFree local calls
  • Connecting rooms availableConnecting rooms available
  • Laptop-compatible safeLaptop-compatible safe
  • Local mapsLocal maps
  • Restaurant dining guideRestaurant dining guide
  • PhonePhone
  • SlippersSlippers
  • Electrical adapters/chargersElectrical adapters/chargers
  • Iron/ironing boardIron/ironing board
  • Ceiling fanCeiling fan
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Down comforterDown comforter
  • Memory foam mattressMemory foam mattress
  • Pillow menuPillow menu
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
BreakfastBreakfast
  • Free cooked-to-order breakfast available daily 8:00 AM–10:00 AMFree cooked-to-order breakfast available daily 8:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 beach bar3 bars/lounges and 1 beach bar
  • Coffee/tea makerCoffee/tea maker
  • Free bottled waterFree bottled water
  • Electric kettleElectric kettle
  • Paper towelsPaper towels
  • Wet barWet bar
  • Coffee grinderCoffee grinder
  • Espresso makerEspresso maker
  • Ice makerIce maker
  • KitchenetteKitchenette
  • RefrigeratorRefrigerator
ParkingParking
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • Handrails in stairwaysHandrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Beach accessBeach access
  • Designer storesDesigner stores
  • Full-service spaFull-service spa
  • Outdoor poolOutdoor pool
  • Free beach clubFree beach club
EntertainmentEntertainment
  • 42-inch flat-screen TV42-inch flat-screen TV
  • Streaming servicesStreaming services
  • Digital channelsDigital channels
GeneralGeneral
  • TV in lobbyTV in lobby
  • Beach towelsBeach towels
  • Designated smoking areasDesignated smoking areas
  • LibraryLibrary
  • EnglishEnglish
  • Meeting roomMeeting room
Guest ServicesGuest Services
  • Wedding servicesWedding services
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Laundry facilitiesLaundry facilities
  • Hair salonHair salon
  • Outdoor poolOutdoor pool
  • KitchenetteKitchenette
  • RefrigeratorRefrigerator
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Beach umbrellasBeach umbrellas
  • Beach loungersBeach loungers
  • TerraceTerrace
  • Free beach cabanasFree beach cabanas
  • BalconyBalcony
SpaSpa
  • Spa open dailySpa open daily
  • Massage - deep-tissueMassage - deep-tissue
  • Treatment roomTreatment room
  • Massage - ThaiMassage - Thai
  • Massage - SwedishMassage - Swedish
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - hot stoneMassage - hot stone
  • Outdoor treatment areasOutdoor treatment areas

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Karrie
Jun 7, 2026 12:02:44 AM
Review Score:   10
Summary: It was a beautiful property. The staff was friendly. It was a mix of historic with modern amenities. We would definitely come back if we came to BVI.
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Room Arrangement

Room InfoFacilities
DeLuxe Studios
Room Size: 320 square feet m2
1 King Bed
DeLuxe Studios

General

Square meters - 30, Square feet - 320, Private bathroom, Sea view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1
Tiffany Prestige
Room Size: 320 square feet m2
1 King Bed
Tiffany Prestige

General

Square meters - 30, Square feet - 320, Private bathroom, Sea view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Sugar Mill hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sugar Mill hotel have a swimming pool? 

Yes, this Sugar Mill hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sugar Mill hotel? 

Best-rates for the Sugar Mill hotel starts from $518 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Ocean View, Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Sugar Mill hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sugar Mill hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sugar Mill hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sugar Mill hotel? 

Based on the information reported by the owner or manager, the Sugar Mill hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sugar Mill hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sugar Mill hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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