Sheraton Quito | Hotel in Quito

| 8.9 (231 Reviews) |   Pet Friendly  1 Bathroom  22 Guests
La Carolina Hotel | Sheraton Quito

Hotel in La Carolina, Quito

Strategically located in front of Quicentro, Quito’s main shopping mall, Sheraton Quito Hotel offers a spa with panoramic city views and a restaurant. Free WiFi and parking are provided. The historical center is 4.2 mi away. Rooms at Sheraton Quito are spacious and luxuriously designed. They feature air conditioning, mini-bars, plasma TVs and seating areas with sofa beds. All of them have private bathrooms with toiletries. Guests can listen to live piano music in the Lobby bar and enjoy local and international food in the Cooks Restaurant. A complete buffet breakfast with variety of food and lunch are served at Fragatas restaurant. Complimentary welcome drinks are offered. Sheraton Fitness, located on the 11th floor, features a hot tub and a fitness center. Sheraton Quito is located 3.1 mi from the Colonial Old Town and Free parking is available..

Sheraton Quito is located in Quito.

This 136 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 231 reviews with the average score of 8.9 . Coming to Quito and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 136 Bedrooms Hotel if you want to learn more about this PetFriendly place in Quito. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Quito in Quito is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Quito”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida Republica de El Salvador, 36-212, Quito, 170150, Ecuador

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • Breakfast in the roomBreakfast in the room
  • Kids' mealsKids' meals
  • Coffee house on siteCoffee house on site
  • RestaurantRestaurant
  • Snack barSnack bar
ParkingParking
  • Private ParkingPrivate Parking
  • Parking on siteParking on site
  • Free parkingFree parking
  • Parking garageParking garage
  • Accessible parkingAccessible parking
  • ParkingParking
ActivitiesActivities
  • Spa and wellness centerSpa and wellness center
  • Spa/Wellness packagesSpa/Wellness packages
  • SolariumSolarium
  • Fitness centerFitness center
  • Steam roomSteam room
  • Head massageHead massage
  • Full-body massageFull-body massage
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Hand massageHand massage
  • Back massageBack massage
  • Happy hourHappy hour
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Foot massageFoot massage
  • MassageMassage
  • Neck massageNeck massage
  • SaunaSauna
  • Public BathPublic Bath
  • FitnessFitness
GeneralGeneral
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • SafeSafe
  • Soundproof roomsSoundproof rooms
  • HeatingHeating
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • ElevatorElevator
  • Pet friendlyPet friendly
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Shuttle serviceShuttle service
  • Business centerBusiness center
  • 24-hour front desk24-hour front desk
  • Pet basketPet basket
  • Suit pressSuit press
  • Room serviceRoom service
  • ConciergeConcierge
  • Fax/PhotocopyingFax/Photocopying
  • Baggage storageBaggage storage
  • Airport shuttleAirport shuttle
  • Dry cleaningDry cleaning
  • Tour deskTour desk
  • Ironing serviceIroning service
  • Express check-in/outExpress check-in/out
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • LaundryLaundry
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shared lounge/TV areaShared lounge/TV area
  • Shuttle service (additional charge)Shuttle service (additional charge)
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Sun deckSun deck
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guestsProcess in place to check health of guests
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
Please note there is a service surcharge of usd $1.50 per night per room (includes taxes).guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.24
Location:
9.55
Staff:
9.21
Facilities:
9.14
Comfort:
9.52
Cleanliness:
9.39
Pamela
Nov 11, 2025 08:00:00 AM
Review Score:   10
Ecuador
Reviewer Type: Extended Group
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
King Room
Room Type: Triple
Room Size: 32 m2
1 King bed(s) Bed
King Room

Bedroom

Cribs
Superior King Room - High Floor/Club Access
Room Type: Triple
Room Size: 32 m2
1 King bed(s) Bed
Superior King Room - High Floor/Club Access

Services

Executive lounge access

Bedroom

Cribs
Double Room with Two Double Beds
Room Type: Family
Room Size: 32 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bedroom

Cribs
Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible
Room Type: Family
Room Size: 32 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible

Accessibility

Entire unit wheelchair accessible

Bedroom

Cribs
Superior Room with Two Double Beds - High Floor/Club Access
Room Type: Family
Room Size: 32 m2
2 Full bed(s) Bed
Superior Room with Two Double Beds - High Floor/Club Access

Services

Executive lounge access

Bedroom

Cribs
One-Bedroom King Suite with Sofa Bed - Club Access
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed
One-Bedroom King Suite with Sofa Bed - Club Access

Services

Executive lounge access

Bedroom

Cribs

FAQ's

Is this Sheraton Quito pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Quito? 

Check-in time for Sheraton Quito starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Quito have a swimming pool? 

No, this Sheraton Quito does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Quito? 

Best-rates for the Sheraton Quito starts from $202 per night with includes Air Conditioner, Parking, Pet Friendly, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Hot Tub, Internet, Kitchen, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Sheraton Quito a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Quito wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sheraton Quito is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Quito? 

Based on the information reported by the owner or manager, the Sheraton Quito indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Quito? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Quito are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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