Hotel - Museo Xibalba | Hotel in Palenque

| 8.6 (76 Reviews) |  4 Bathrooms  12 Guests
Palenque Hotel | Hotel - Museo Xibalba

Hotel in Palenque

Comfortable Accommodations

Hotel - Museo Xibalba in Palenque offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a balcony or terrace with garden or inner courtyard views.

Dining and Leisure

Guests can enjoy a sun terrace, restaurant, and coffee shop. The family-friendly restaurant serves Mexican cuisine for lunch, complemented by a variety of breakfast options including continental, American, and à la carte.

Convenient Services

The hotel provides private check-in and check-out, a 24-hour front desk, daily housekeeping, and free on-site parking. Additional amenities include a tour desk, room service, and luggage storage.

Location and Attractions

Located 2.5 mi from Palenque International Airport, the hotel is near attractions such as Palenque National Park and the Mayan ruins..

Hotel - Museo Xibalba is located in Palenque.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 3 star rated property and has over 76 reviews with the average score of 8.6 . Coming to Palenque and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this PetFriendly place in Palenque. These details are authentic, as they are provided by our partner, booking.com.

This Hotel - Museo Xibalba in Palenque is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel - Museo Xibalba”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Merle Green 9, La Cañada, Palenque, 29960, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Security/SafetySecurity/Safety
RestaurantRestaurant
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Coffee house on siteCoffee house on site
  • RestaurantRestaurant
  • FruitFruit
  • Breakfast in the roomBreakfast in the room
ParkingParking
  • ParkingParking
  • Private ParkingPrivate Parking
  • Free parkingFree parking
  • Accessible parkingAccessible parking
  • Parking on siteParking on site
GeneralGeneral
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
  • SafeSafe
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Room serviceRoom service
  • 24-hour front desk24-hour front desk
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Daily housekeepingDaily housekeeping
  • Tour deskTour desk
  • Private check-in/outPrivate check-in/out
  • Ironing serviceIroning service
  • Packed lunchesPacked lunches
  • Suit pressSuit press
  • Baggage storageBaggage storage
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
  • Sun deckSun deck
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guestsProcess in place to check health of guests
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Beach umbrellasBeach umbrellas

Policies

Check-in
Check-in
The minimum age for check-in is 18
Pet Policy
Pet Policy
Pets are not allowed
Please note that the property is completely nonsmoking. any guest found smoking inside rooms or anywhere on the premises will be fined.payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.61
Location:
9.41
Staff:
8.64
Facilities:
8.47
Comfort:
8.78
Cleanliness:
8.96
Thea
Nov 28, 2025 08:00:00 AM
Review Score:   9
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: A restaurant on site. Fresh linens daily. Hot water. Great wifi. A beautiful, artistic neighbourhood 3 min from ADO station where all tours and transport are available. Museum reproductions were amazing! Art studio on site. Artist/Owner is a wonderful and wise man. Loads of restaurants within 2 blocks. Everything you need.
Negative: Party noise in town all Saturday night was fun for someone else. One staff member was inattentive, while the rest were excellent.
Summary: Perfect stay while enjoying Chiapas tours and sites.
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Room Arrangement

Room InfoFacilities
Double Room with Two Double Beds
Room Type: Quad
Room Size: 20 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Additional toilet, Toilet, Free toiletries, Private bathroom, Shower

General

Air conditioning, Fan, Mosquito net, Safety deposit box, Private entrance

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Outdoors

Terrace, Patio, Balcony

View

Garden view, Quiet street view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Cleaning products

Accessibility

Shower chair, Toilet with grab rails, Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room with Two Single Beds
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed
Double Room with Two Single Beds

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Additional toilet, Toilet, Free toiletries, Private bathroom, Shower

General

Air conditioning, Fan, Mosquito net, Safety deposit box, Private entrance

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Outdoors

Terrace, Patio

View

Garden view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Cleaning products

Accessibility

Shower chair, Toilet with grab rails, Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Double Room (1 Adult + 1 Child)
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Double Room (1 Adult + 1 Child)

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Additional toilet, Toilet, Free toiletries, Private bathroom, Shower

General

Air conditioning, Fan, Mosquito net, Safety deposit box, Private entrance

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Outdoors

Terrace, Patio

View

Quiet street view, Inner courtyard view, View

Services

Wake-up service

Kitchen

Cleaning products

Accessibility

Shower chair, Toilet with grab rails, Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room
Room Type: Twin
Room Size: 20 m2
2 Full bed(s) Bed
Twin Room

Bathroom

Toilet paper, Shampoo, Body soap, Hairdryer, Towels, Additional toilet, Toilet, Free toiletries, Private bathroom, Shower

General

Air conditioning, Fan, Mosquito net, Safety deposit box, Private entrance

Media & Technology

Flat-screen TV, Pay-per-view channels, Cable channels, TV

Outdoors

Terrace, Patio

Services

Wake-up service

Kitchen

Cleaning products

Accessibility

Shower chair, Entire unit wheelchair accessible, Toilet with grab rails

Room amenities

Hypoallergenic pillow, Socket near the bed

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel - Museo Xibalba pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel - Museo Xibalba? 

Check-in time for Hotel - Museo Xibalba starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel - Museo Xibalba have a swimming pool? 

No, this Hotel - Museo Xibalba does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel - Museo Xibalba? 

Best-rates for the Hotel - Museo Xibalba starts from $48 per night with includes Air Conditioner, Parking, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Restaurant, Guest Services, Breakfast, Child Friendly, Internet, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Hotel - Museo Xibalba a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel - Museo Xibalba wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel - Museo Xibalba has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel - Museo Xibalba? 

Based on the information reported by the owner or manager, the Hotel - Museo Xibalba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel - Museo Xibalba? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel - Museo Xibalba are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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