Hotel MARSO | Hotel in Almaty

| 8.2 (87 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Almaty Hotel | Hotel MARSO

Hotel in Almaty

Featuring 3-star accommodations, Hotel MARSO is located in Almaty, 2.2 miles from Kasteev State Museum of Arts and 2.5 miles from Almaty Central Stadium. The property is around 2.5 miles from Dolphin Entertainment Centre, 2.8 miles from Atakent-Expo and 3.1 miles from Abay Opera House. Free WiFi is available and private parking can be arranged at an extra charge. At the hotel, all rooms have a closet. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Hotel MARSO have a flat-screen TV and air conditioning, and some rooms also offer a seating area. Guest rooms will provide guests with a desk and an electric tea pot. Languages spoken at the reception include German, English and Russian. Botanical Garden is 3.4 miles from the accommodation, while Almaty 2 Train Station is 3.6 miles from the property. Almaty International Airport is 12 miles away..

Hotel MARSO is located in Almaty.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 3 star rated property and has over 87 reviews with the average score of 8.2 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this PetFriendly place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This Hotel MARSO in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel MARSO”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
193b Ulitsa Karasay Batyra Hotel, Almaty, 050008, Kazakhstan

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
Security/SafetySecurity/Safety
Wellness FacilitiesWellness Facilities
Guest ServicesGuest Services
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • ParkingParking
ActivitiesActivities
  • Public BathPublic Bath
GeneralGeneral
  • Air conditioningAir conditioning
  • Wifi in all areasWifi in all areas
  • Convenience store on siteConvenience store on site
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • Smoke-free propertySmoke-free property
  • Pet friendlyPet friendly
  • Family roomsFamily rooms
  • Designated smoking areaDesignated smoking area
Guest ServicesGuest Services
  • Ironing serviceIroning service
  • Hair/Beauty salonHair/Beauty salon
  • Express check-in/outExpress check-in/out
  • 24-hour front desk24-hour front desk
  • Dry cleaningDry cleaning
  • Daily housekeepingDaily housekeeping
  • Private check-in/outPrivate check-in/out
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and free.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
5.31
Location:
6.25
Staff:
6.56
Facilities:
5.31
Comfort:
5.31
Cleanliness:
4.69
Клара
Nov 17, 2025 08:00:00 AM
Review Score:   10
Kazakhstan
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: I recently stayed at Marso Hotel, and I was genuinely impressed. The rooms were clean, cozy, and well-designed — exactly what a traveler needs after a long trip. The staff were incredibly friendly and helpful; they made me feel welcome from the very first moment. Overall, my stay at Marso Hotel was excellent. If you are visiting Kazakhstan, I highly recommend this place. It’s comfortable, affordable, and has a warm atmosphere that makes you feel at home. I would definitely come back!
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Slippers, Toothbrush, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Media & Technology

Flat-screen TV, TV

General

Trash cans, Air conditioning, Heating, Private entrance, Smoke Alarm, Mosquito net, Fire extinguisher, Key access

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Slippers, Toothbrush, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Media & Technology

Flat-screen TV, TV

General

Trash cans, Air conditioning, Heating, Private entrance, Smoke Alarm, Mosquito net, Fire extinguisher, Key access

Living Area

Sofa, Sitting area, Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Sofa bed, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Slippers, Toothbrush, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Media & Technology

Flat-screen TV, TV

General

Trash cans, Air conditioning, Heating, Private entrance, Smoke Alarm, Mosquito net, Fire extinguisher, Key access

Living Area

Sofa, Sitting area, Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Sofa bed, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Studio
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Slippers, Toothbrush, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Media & Technology

Flat-screen TV, TV

General

Trash cans, Air conditioning, Heating, Private entrance, Smoke Alarm, Mosquito net, Fire extinguisher, Key access

Living Area

Sofa, Sitting area, Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room amenities

Sofa bed, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel MARSO pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel MARSO? 

Check-in time for Hotel MARSO starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel MARSO have a swimming pool? 

No, this Hotel MARSO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel MARSO? 

Best-rates for the Hotel MARSO starts from $45 per night with includes Air Conditioner, Parking, Pet Friendly, Designated Smoking Area, Security/Safety, Wellness Facilities, Guest Services, Heating, Internet, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Hotel MARSO a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel MARSO wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel MARSO has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel MARSO? 

Based on the information reported by the owner or manager, the Hotel MARSO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel MARSO? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel MARSO are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Other Vacation Rentals

Recently Booked Hotel