Aluna Resort Tulum | Hotel in Tulum

| 8.4 (285 Reviews) |   Pet Friendly  7 Bathrooms  22 Guests
Zama Hotel | Aluna Resort Tulum

Hotel in Zama, Tulum

Located in Tulum, 3.4 miles from Tulum Archeological Site, Aluna Resort Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Each room at the 5-star hotel has pool views, and guests can enjoy access to a garden and to a terrace. The property provides room service, a 24-hour front desk and organizing tours for guests. At the hotel rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Free WiFi is accessible to all guests, while some rooms include a balcony. The rooms in Aluna Resort Tulum are equipped with bathrobes and an iPod docking station. A buffet, à la carte or continental breakfast is available at the property. At the accommodation you'll find a restaurant serving Caribbean, Mediterranean and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. Guests at Aluna Resort Tulum will be able to enjoy activities in and around Tulum, like cycling. Guests can use the business center or relax in the bar. Tulum Bus station is 1.6 miles from the hotel, while Parque Nacional Tulum is 2.1 miles from the property. Tulum International Airport is 25 miles away..

Aluna Resort Tulum is located in Tulum.

This 76 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 285 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 76 Bedrooms Hotel if you want to learn more about this PetFriendly place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Aluna Resort Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aluna Resort Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • Kid-friendly buffetKid-friendly buffet
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • BarBar
  • Snack barSnack bar
ParkingParking
  • Accessible parkingAccessible parking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
  • Street parkingStreet parking
  • Free parkingFree parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Lowered sinkLowered sink
  • Raised toiletRaised toilet
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Hand massageHand massage
  • SpaSpa
  • Spa/Wellness packagesSpa/Wellness packages
  • Full-body massageFull-body massage
  • Beauty servicesBeauty services
  • FitnessFitness
  • Foot massageFoot massage
  • Couples' massageCouples' massage
  • MassageMassage
  • Body scrubBody scrub
  • Happy hourHappy hour
  • Cooking classCooking class
  • Bike toursBike tours
  • CyclingCycling
  • Spa facilitiesSpa facilities
  • Head massageHead massage
  • Body treatmentsBody treatments
  • Fitness centerFitness center
  • Facial treatmentsFacial treatments
  • SnorkelingSnorkeling
  • Back massageBack massage
  • Yoga classesYoga classes
  • Temporary art galleriesTemporary art galleries
  • Neck massageNeck massage
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • Non-smoking roomsNon-smoking rooms
  • SafeSafe
  • Family roomsFamily rooms
  • Air conditioningAir conditioning
  • Smoke-free propertySmoke-free property
  • Designated smoking areaDesignated smoking area
  • Pet friendlyPet friendly
  • ElevatorElevator
Guest ServicesGuest Services
  • ConciergeConcierge
  • Pet bowlsPet bowls
  • Fax/PhotocopyingFax/Photocopying
  • Suit pressSuit press
  • Business centerBusiness center
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Tour deskTour desk
  • Baggage storageBaggage storage
  • ATM on siteATM on site
  • Pet basketPet basket
  • Room serviceRoom service
  • Packed lunchesPacked lunches
  • LaundryLaundry
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Sun deckSun deck
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • TerraceTerrace
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • Smoke alarmsSmoke alarms
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containersBreakfast to-go containers
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Beach umbrellasBeach umbrellas
  • Pool with viewPool with view
  • Rooftop poolRooftop pool
  • Shallow endShallow end
  • Pool barPool bar
  • Beach chairs/LoungersBeach chairs/Loungers

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed and free.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.
License number: 1230090064

Reviews

Value for money:
7.7
Location:
7.95
Staff:
8.64
Facilities:
8.63
Comfort:
9.04
Cleanliness:
8.88
Bob
Jun 1, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Luis, the bell boy was very helpful
Summary: Comfy
See All Reviews

Room Arrangement

Room InfoFacilities
Essential King Room with Balcony
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed
Essential King Room with Balcony

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Body soap, Toilet, Walk-in shower, Shower cap, Bathrobe, Hairdryer

General

Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Living Area

Sofa, Sitting area

View

Pool view, Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Premium Queen Room with Balcony - Non-Smoking
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed
Premium Queen Room with Balcony - Non-Smoking

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Body soap, Toilet, Walk-in shower, Shower cap, Bathrobe, Hairdryer

General

Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Living Area

Sitting area

Bedroom

Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

Pool view, Garden view, View

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Essential King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Body soap, Toilet, Walk-in shower, Shower cap, Bathrobe, Hairdryer

General

Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Living Area

Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens

View

Pool view, Garden view, View

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Bathrobe, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Slippers, Body soap, Toilet, Walk-in shower, Additional bathroom, Shower cap, Bathtub, Hairdryer

General

Iron, Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Streaming service (like Netflix), Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Kitchen

Refrigerator, Dining table

Living Area

Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

Pool view, Garden view, View

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free spa access

Cleanliness & disinfection

Hand sanitizer
Essential Queen Room with Two Queen Beds
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Body soap, Toilet, Walk-in shower, Shower cap, Bathrobe, Hairdryer

General

Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Living Area

Sitting area

View

Pool view, Inner courtyard view, Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Essential Queen Room with Two Queen Beds Mobility Accessible - Non-Smoking
Room Type: Double
Room Size: 38 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Body soap, Toilet, Walk-in shower, Shower cap, Bathrobe, Hairdryer

General

Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Living Area

Sitting area

View

Pool view, Inner courtyard view, Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Toilet with grab rails, Shower chair, Entire unit located on ground floor, Lower sink, Entire unit wheelchair accessible, Roll-in shower

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite with Balcony 2
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
One-Bedroom King Suite with Balcony 2

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Bathtub or shower, Bathrobe, Shower, Towels, Free toiletries, Conditioner, Shampoo, Toilet paper, Slippers, Body soap, Toilet, Walk-in shower, Additional bathroom, Shower cap, Bathtub, Hairdryer

General

Iron, Private entrance, Safe, Fan, Key card access, Trash cans, Air conditioning, Smoke Alarm, Laptop safe, Tile/Marble floor

Media & Technology

iPod dock, Cable channels, Flat-screen TV, Satellite channels, Streaming service (like Netflix), Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Terrace, Balcony, Outdoor furniture, Patio

Kitchen

Refrigerator, Dining table

Living Area

Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Pool view, Garden view, View

Accessibility

Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Aluna Resort Tulum pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aluna Resort Tulum? 

Check-in time for Aluna Resort Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aluna Resort Tulum have a swimming pool? 

Yes, this Aluna Resort Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aluna Resort Tulum? 

Best-rates for the Aluna Resort Tulum starts from $188 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Aluna Resort Tulum a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aluna Resort Tulum wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Aluna Resort Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aluna Resort Tulum? 

Based on the information reported by the owner or manager, the Aluna Resort Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aluna Resort Tulum? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Aluna Resort Tulum are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Exceptional
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4 Bedrooms 5 Baths 14 Guests 5005.22 ft²
  • Private Pool
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  • Oceanfront
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